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ARTICLE

Rendez-vous commerciaux : guide pratique

Vincent Coirier's practical guide to running enterprise sales meetings - from the first icebreaker to the discovery phase that wins or loses the deal.

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WHAT IT'S ABOUT

Written from Partoo's internal sales playbook, this article covers the most critical stage of an enterprise sales cycle: the first meeting. Vincent Coirier breaks down exactly how to run a discovery meeting that builds trust, uncovers real problems, and sets up the rest of the sales cycle.

The article is practical and direct - no theory, no generic advice. It covers how to arrive, how to open, how to ask questions, what tone to adopt, and how to make the client feel like they are having a conversation rather than being sold to. The philosophy behind it is the same one that became Natural Selling.

KEY TAKEAWAYS
01The discovery phase is the most important moment in an enterprise sales cycle. Everything that follows - the presentation, the negotiation, the closing - is built on what you learn and how you make the client feel in those first 30 to 50 minutes. Most salespeople rush it. The best ones protect it.
02The client should speak at least 70% of the time. The salesperson's job is to ask the right questions, listen actively, and take notes on the exact words the client uses. Those words become the language of the proposal, the follow-up, and the closing argument.
03Questions must flow naturally, not feel like an interrogation. A structured discovery that feels structured will cause the client to give shorter, less honest answers. The goal is a funnel of open questions that lead naturally toward the problems your solution solves - without the client noticing the structure.
04Preparation is visible from the first minute. Arriving knowing the client's sector, their competitors, their recent news, and the names of everyone in the room signals that this meeting is worth their time. Most salespeople arrive unprepared. That is an easy way to stand out.
05The objective of a first meeting is not to sell. It is to identify one or two real problems that the client cares about, and position yourself as a partner who understands their situation - not a vendor who has a product to push. The sale follows from that positioning naturally.
VINCENT'S PERSPECTIVE

The best discovery meetings don't feel like discovery meetings. They feel like a conversation between two people who understand the same problems. That is not talent - it is preparation and method.

Vincent Coirier

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